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Customer Service

Artoozie puts a lot of commitment and pride in offering a collection of products that present an outstanding value for parents,educators, and young artists.

We are also committed to providing you with the best possible service - whether over the phone or via mail. Our phones and emails are answered by real people that work for Artoozie in the Artoozie offices, and have your very real interests in mind. Please let us know how we can assist you today.

Customer Service Contact

Call us:
1-888-95UDRAW
1-888-958-3729

E-mail us:
service@artoozie.com 


Shipping & Handling

Order Amount

Ground

Expedited

up to $10

 $                               5.95

 $                       25.95

$10.01-$20

 $                               6.95

 $                       26.95

$20.01-$30

 $                               7.95

 $                       27.95

$30.01-$40

 $                               9.95

 $                       29.95

$40.01-$50

 $                            10.95

 $                       30.95

$50.01-$75

 $                            11.95

 $                       31.95

$75.01-$100

 $                            12.95

 $                       32.95

$100.01-$125

 $                            14.95

 $                       34.95

$125.01-$150

 $                            16.95

 $                       36.95

$150.01-$175

 $                            18.95

 $                       38.95

$175.01-$200

 $                            20.95

 $                       40.95

$200 +

 $                            22.95

 $                       42.95



How We Ship

Artoozie orders are shipped primarily through Fedex and UPS,but we offer a variety of shipping options based on your needs.  We utilize different shipping carriers based upon the weight and size of shipment to ensure the quickest and safest delivery for you! 

When We Ship

Orders are shipped from our warehouse one business day after order is processed.  Under normal circumstances, orders placed from our warehouse will arrive within 3-6 business days to addresses within the 48 contiguous states. 

Keep in mind there is no delivery on Saturday or Sunday.  If you need expedited shipping, choose the expedited shipping option.

Confirmation

A confirmation email with your tracking number and estimated delivery date will be sent to you once your order has been shipped.   

Expedited Shipping

2nd Day air is available for an additional charge.  If you need expedited shipping please choose this as an option during the check-out process.  Items on rush delivery will be shipped on the same day if orders are received before 12 p.m. CST, and the next business when orders are received after 12 p.m. CST.  Delivery times will be calculated as appropriate. 

 

Please contact customer service to inquire about more expedited shipping availability and shipments to APO, FPO, International orders, or orders shipping to PO Boxes.

 

Shipping to Multiple Locations

Unfortunately, at this time, we are not able to ship orders to multiple locations.  If you have multiple addresses, please process them as separate orders.  This is an option we plan to add as Artoozie expands!

Cancellations

If you have placed an order and would like to cancel it, please contact us immediately at 1-888-958-3729 and we will make every effort to assist you.  Orders cannot be cancelled once they are received by our warehouse or have been shipped – in the case your cancellation was not processed on time, please refer to our returns policy for easy returns.